UEP Refer-A-Friend Program Terms and Conditions

Overview

United Energy Partners, LLC (“UEP”) Refer-A-Friend Program allows UEP customers to earn rewards by referring friends and family to UEP’s renewable energy plans. This document outlines the terms and conditions of the program to ensure compliance with Connecticut laws.

Referral Reward:
  • When you refer a friend or family member who enrolls in a UEP renewable energy plan, you’ll receive a one-time reward of $35 for each referral.
Participation:
  • Log in to your UEP account and find your referral code.
  • Share your code with friends and family via email, call, or text.
Eligibility
  • The program is available to all UEP residential customers who have an active account in good standing.
  • There is no limit to the number of referrals you can make.
Referral Process
  • Share your referral code with friends, family, or anyone interested in UEP’s services.
  • Your referred friend or family member must use your referral code during enrollment.
  • You will receive the $35 reward 4 to 6 weeks after your referral becomes an active UEP customer.
Reward Details
  • Rewards are not redeemable in cash and cannot be applied directly to the customer’s electricity bill or generation bill with UEP.
  • UEP does not enroll customers in any incentive programs; customers must handle enrollment independently.
  • Refer-A-Friend rewards has an expiration deadline of 60 days for a customer to collect their total reward after the duration of the enrollment.
  • You can track your rewards in the Refer-A-Friend section of your UEP dashboard.
Limitations and Restrictions
  • Referred individuals must become active UEP customers for you to receive the reward.
  • If a referred individual cancels their service before becoming active, you will not receive the reward.
  • Refer-A-Friend rewards cannot be combined with other UEP rewards or promotions.
  • You cannot use Refer-A-Friend rewards to pay for your own or someone else’s UEP services.
Program Termination and Modification
  • UEP reserves the right to modify or terminate the Refer-A-Friend Program at any time without prior notice.
  • Any changes to the program will be communicated through the UEP website. It is the customer’s responsibility to review the terms periodically.
Data Collection and Use
  • UEP collects and uses customer data to administer the program in compliance with Connecticut data protection laws​ (Elenianna)​​ (WebsitePolicies)​.
  • By participating, customers consent to UEP sharing necessary information with third parties involved in the program.
Amendments
  • UEP reserves the right to amend these Terms and Conditions at any time. Amendments will be effective immediately upon posting the updated terms on the UEP website. Continued participation in the program constitutes acceptance of the revised terms.
Dispute Resolution
  • Any disputes arising from the Refer-A-Friend Program will be governed by the laws of the State of Connecticut.
  • Customers agree to resolve disputes through arbitration in Hartford, Connecticut. Arbitration will be conducted in accordance with the rules of the Judicial Arbitration and Mediation Services, Inc. (JAMS)​ (Opinion Rewards Panel)​.
Limitation of Liability
  • UEP is not liable for any direct, indirect, incidental, or consequential damages resulting from participation in the Refer-A-Friend Program.
  • UEP does not guarantee the availability or quality of third-party incentive services and will not be held responsible for any issues arising from third-party service providers​ (Speedy Stop)​​ (Chevrolet)​.
Warranty Disclaimers
  • The Refer-A-Friend Program is provided on an “as is” and “as available” basis. UEP disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Trademarks
  • Participation in the Refer-A-Friend Program does not entitle customers to use any trademarks, copyrighted materials, patents, names, logos, or other intellectual property owned or licensed by UEP​​.
  • Customers may not use UEP trademarks in any advertising or promotional material without prior written consent from UEP.
Indemnification
  • By participating in the Refer-A-Friend Program, customers agree to indemnify and hold UEP, its affiliates, officers, directors, and employees harmless from any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to their participation in the program​​​ (Speedy Stop)​.
Acceptance and Jurisdiction
  • By participating in the program, customers agree that they have read, understand, and will abide by these terms and conditions.
  • These terms and conditions shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles. The federal and state courts located in Connecticut shall have exclusive jurisdiction over any disputes arising under these terms and conditions​ (CT.gov)​​ (Judicial Branch of Connecticut)​.
General
  • Customers may not assign their rights or obligations under these terms to any other party without UEP’s prior written consent.
  • UEP may assign these terms and conditions or delegate its rights and responsibilities to third parties without notice to the customers.
  • No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.
  • If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

For questions or further information, customers can contact UEP customer service at 1-800-734-6570 or email at rewards@myuep.com.

This policy ensures that the UEP Refer-A-Friend Program operates smoothly, protects both the company and its customers, and complies with all relevant legal requirements.